Atlassian training options

Training options at a glance

There are plenty of options to choose from to learn about Atlassian products and features.

Atlassian University	Offering free and paid courses, single user and instructor-led options, and learning paths to Atlassian certifications.
In-app training	Ideal for large enterprises, and ensures every user has access to official Atlassian training within the Jira instance.
Events	Including Atlassian events, webinars, partner events, Atlassian Community events, and company user groups.
Atlassian Community	An online community where users can find answers, ask questions, and connect with other members of the Atlassian Community.
Product demos	Atlassian YouTube channel with playlists and videos about Atlassian's features and functionality.
Documentation	Structured product documentation, organized by platform and version, to help end-users and administrators through technical unknowns.

Atlassian University

Atlassian University is committed to creating the best learning experiences for all Atlassian customers. Atlassian University is a team of instructional designers, content developers, and certification developers. Atlassian University provides several options, including:

Learning Paths developed for every role and experience level.
Certifications to grow your skillset and earn community recognition.
Free basic skills courses.
Paid single-user online training courses and in-product training app with self-paced tutorials.
Instructor-led group courses for Atlassian team leads (administrators, product owners, etc.) either onsite or online.

Atlassian University is a great resource for new application users. Atlassian University offers the following free fundamental courses to share with end-users:

These courses are great for new users, experienced users who want to level-up their knowledge, and any team using the applications. They are all 1.5 hours long and they are meant for beginners.

Training Credits

Training Credits allow enterprise customers to purchase courses from Atlassian University. Customers can choose trainings for a team, a department, or an entire organization. As the Atlassian footprint grows in your organization, many resources can help you share knowledge and train your users at scale.

The benefits of Training Credits:

Pay once for your whole team to avoid the procurement and approval processes for one-off purchases
Purchase with confidence even if you haven't planned your training strategy
View reports on usage and balance
Redeem on-demand courses with Training Credits to control the 30-day access start date
Redeem team courses with Training Credits to schedule onsite or virtual training for your organization
Leverage your "use or lose" budgets to guarantee your team has training options

Training Credits cannot be used to purchase DevOps Simulation workshops or the Training for Jira Marketplace app.

Training Credit FAQ and additional information can be found here.

In-app training for Jira

Training for Jira: The Marketplace app by Atlassian for Atlassian customers.

With this app, users learn on their schedule, without leaving Jira software, and choose tutorials that will help them the most. Atlassian University tutorials are fun and easy to use. They cover popular user topics and tasks, showcase in-product demos, and include non-graded quizzes. Training series topics include:

Learning Jira basics
Getting started with Jira team managed projects
Jira reporting basics
Going Agile with Jira
Gaining project insights through Jira Query Language (JQL)
Jira and Confluence together
Getting started with portfolio for Jira

The app also includes the following features:

Add custom training content in the app
- Upload video content from YouTube
- Build your own training series
- Create custom tutorial names and labels
- Enlist help by assigning Content Manager roles
Track your users' progress

Events

Events are a great way to get users engaged. Events happen regularly worldwide and can help your users learn and get the most value from Atlassian tools, network and learn from other users, share and get solutions to problems, and develop their skills.

Atlassian Events

Atlassian regularly hosts events in cities across the globe. These events are great ways to keep up-to-date on product announcements, hear stories from other customers, and learn tips and tricks from the field. Formerly known as Summit, Team is our signature yearly customer event for modern teamwork. Explore discussions around work management, ITSM, Agile & DevOps, and teamwork culture virtually or in-person. Connect with other peers in the industry and other Atlassian teams.

New events, such as Atlassian Presents: Work Life and Atlassian Presents: High Velocity ITSM, include access to content on-demand. Check out our events portal to view previous events and learn about future events.

Webinars

Atlassian hosts regular solution and product demonstration webinars with Q&As. Lightning Talks is a free webinar series focused on unlocking the potential of your service teams in Jira Service Management (JSM). The episodes include deep dives into ITSM practices, use cases, and other features.

You can find all the upcoming webinar sessions listed on our webinar portal. Share this link and links directly to the webinars with any team you think would find the content beneficial.

Partner events

Our solution partners also hold regular events about Atlassian tools. Details are available on our Partner events page.

Community events

Atlassian Community Events (ACEs, formerly known as Atlassian User Groups) are free events led by the community, for the community, in more than 190 cities around the world. Community leaders run these events both virtually and in-person and cover a broad range of topics, from how-tos and Atlassian best-practices to networking events and career fairs. ACEs are beneficial for all Atlassian users and offer the opportunity to meet fellow Atlassian users and enthusiasts.

Company user groups

In addition to the public events held by our community leaders, Atlassian also launched a program to help larger organizations run internal events for their employees. The main goal of this offering is to help internal champions spread more Atlassian adoption and activation within their organization. More information about how to get started organizing these sessions for your teams can be found here.

Online Community

We offer our customers a 24/7 global community forum where users can find answers, support, and inspiration from each other. With over 2 million monthly visitors to this forum, this is a great place to find solutions to problems and get help from peers (without leaving home!).

Product Demos

You can find the Atlassian YouTube channel here. It has lots of useful content including:

Documentation

The Atlassian documentation portal hosts structured and focused product information sorted by product version. The portal helps technical teams and administrators get the most out of Atlassian products and tackle tricky subjects around configuration.

We hope you've found the right training option for your organization and your team. If you need more help, check out Atlassian University.

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