Set up an on-call schedule for a team
Your team will be able to create an on-call schedule with escalations and forwarding rules as appropriate.
Incident management, request management, and change enablement
Product(s) in scope
Jira Service Management (Premium or Enterprise) and Opsgenie
Technical SME, Support SME, Incident Manager, Problem Manager, Change Manager, Technical Lead, Support Lead, and Administrator
Create a new team or identify an existing team.
Create an on-call schedule with a daily rotation.
Create an on-call schedule with a weekday/weekend rotation.
Review member profile notification rules.
Configure forwarding rules.
Override an on-call schedule.
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