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Intro

“In God we trust. All others must bring data.” - W. Edwards Deming (Management Theorist)
To make better decisions around the future of work items, capturing additional metadata around is critical. Data such as impacted customers and the source of the request can be used to help determine priority of work in relation to other work items.

Decisions to make

  • Determine what attributes should be collected for a feature, epic, and theme (e.g. source, customers, etc.) to help make decisions around the work
  • Define which attributes should be required when creating a feature, epic, and theme

Context

  • Sometimes program leadership teams are working with the portfolio leadership team to standardize the way that features are captured across all programs in the portfolio
  • Sometimes program leadership teams define their governance practices, which dictate which specialized views of the work are needed (e.g. by customer, by functional area, by category, etc.)

Why we care

  • In addition to just making the feature work visible (i.e. status), program leadership teams (and portfolio leadership) want to track trends in the kinds of work being done

The Atlassian view

  • Jira Align presents different views of the distribution of work at the program level to support conversations on guardrails for different kinds of work
  • Feature roadmaps can be filtered by different categories (e.g. requesting customers) to offer specialized views for specific audiences
  • Out-of-the-box, Jira Align offers many possible attributes for features which can later be configured to reflect the needs of the program leadership team
  • Some of the dropdown choices on fields are customizable (e.g. feature category), while others are not (e.g. source type)
  • Default attributes on a feature, epic, and theme can be hidden (if not needed)
  • Default attributes on a feature, epic, and theme can be made mandatory (value is required to be able to save the feature)
  • While there are some native views of the features by attribute (e.g. Investment vs. Actuals, Investment Distribution Report), custom views and pivots will require the additional BI solution (Enterprise Insights)

Next step:

Discovery

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