Import data to a schema and populate objects
This is a knowledge transfer exercise only and is not intended nor designed to migrate customer data.
Your team will populate an object schema with data that can be used elsewhere in Jira Service Management to enrich issues like incidents, changes, and problems.
Service configuration management
Product(s) in scope
Jira Service Management (Premium or Enterprise), Opsgenie, and Statuspage
Technical SME, Lead, and Team Member
Prepare data for importing into Assets.
Create an import configuration.
Create a predefined structure and configuration.
Create objects from data using object type mapping.
Create attributes and references from your data.
Create a parent and child hierarchy for your data.
Execute an import.
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