ITSM: The journey from here - Step 4: Continued enablement
Continual improvement is an ongoing journey related to change, a change for a better customer experience. Contextual feedback should be collected at every stage of the value stream and analyzed for ways to improve the experience. Momentum should be maintained with the right balance of initiatives to preserve interest and excitement.
As a strategic advisory team, we can help you monitor the progress of your user adoption and continue recommending ways to overcome challenges you face on your journey.
ITSM: The journey from here - Step 3: Implement
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