Hypercare
- Provide hyper-care support immediately after go-live to ensure a smooth transition and address any issues that may arise.
- Regularly monitor and review the usage of the tools and its performance.
- Make necessary adjustments to improve efficiency and user satisfaction to ensure that it is meeting the business requirements.
- During this stage there might be an opportunity to improve your JSM implementation by bolstering it with other Atlassian suites of products.
- Handover to the core Jira administration team so they can take over the maintenance of the solution.
Previous step:
Next step:
Continuously improveWas this content helpful?
Connect, share, or get additional help
Atlassian Community